The customer or subject matter expert (SME) is always right

  The SME can either be the cause of success or failure for a business analyst so they must be handled very carefully. In this article, I’ll introduce a certain type of SME who is passionate and loves to dive into the detail. I’ll also explain how this was beneficial but needed to be managed on a recent project […] Read more »

Requirements engineering and quality

This article covers requirement quality or what does a good requirement look like?  how we can measure the quality of a requirement?. It also explains the context of requirements and warns against over use. If you would like an introduction to Requirements Engineering – see Requirements Engineering – an introduction Word of warning Although our end […] Read more »

Non-functional requirements

There is some dispute regarding the use of the term non functional requirements and whether it is the correct term. However, it is in common use and serves a recognised purpose. In this article it is used to describe general characteristics and properties that are required. They are non-functional in the sense that they don’t […] Read more »

Requirements Engineering – an Introduction

Requirements engineering is a term that covers a variety of methods and approaches which share the objective of improving the quality and delivery of requirements. It includes: requirements gathering the initial identification and documentation of requirements   requirements management tracing the requirements through to the completion of an IT development to verify their delivery. This […] Read more »

What is business analysis?

OK, this site claims to help business analysts so a good place to start would be to explain what business analysis is all about. In this article, you’ll find the following: the analogy of business analyst as interpreter bridging the gap between IT and the business the importance of timing problems with language other responsibilities […] Read more »