SME

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The customer or subject matter expert (SME) is always right

The customer or subject matter expert (SME) is always right

 
The SME can either be the cause of success or failure for a business analyst so they must be handled very carefully.
In this article, I’ll introduce a certain type of SME who is passionate and loves to dive into the detail.
I’ll also explain how this was beneficial but needed to be managed on a recent project engagement.
I would also [...]

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